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Privacy Policy for your mybet account

Baccarat Squeeze, Fire Joker and Football Studio sit behind one mybet account, so this Privacy Policy explains the account, wallet, device and cookie data we collect when you…

Malaysia privacy scopeCookie choicesWallet record careAccount request path

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How our Privacy Policy applies in Malaysia

mybet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy covers the personal data you give us, the device data created when you access the account, and the records linked to wallet activity through Touch 'n Go, GrabPay, Boost dan FPX. When access or eligibility is discussed, it depends on local law and

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is available where local law permits. We use account data to verify identity, maintain your wallet record, secure login sessions, respond to privacy requests, and meet record-keeping duties that apply to our service. We may share limited data with payment processors, identity-check partners, fraud screening tools,
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hosting providers, and support systems when they need it to perform a task for us. We do not sell your personal data. Retention periods differ by record type, so wallet references, security logs, consent records, and support messages may be kept for different lengths of time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Privacy help through chat and email

Privacy requests need a clear path, especially when a wallet, device or login record must be checked before we act.

Account chat queue Use chat after logging in when your privacy question relates to cookies, login history, wallet receipts or profile updates. The account link helps our support team match your message to the correct record.

Email privacy request Send email when you cannot access the account or need a written privacy response. Include your registered email, the request type, and any payment reference only when it is needed for matching.

Security check before changes Before we edit, export or erase eligible data, we may ask identity questions or compare recent login details. This keeps account data from being changed through an unverified privacy request.

ACCOUNT SAFETY

Data care around Aviator and FPX

We treat privacy as part of the account flow, not a separate promise hidden away from the lobby.

Account data we collect

We collect details you provide during account creation, profile updates and support messages. We also keep records created by login activity, device checks, wallet actions and privacy choices you make while using the service.

Cookie and device records

Cookies help us remember privacy choices, detect unusual access and keep the account session working. Device records can include browser type, approximate location signals, IP address and login timing for security checks.

Wallet and payout checks

Touch 'n Go, GrabPay, Boost dan FPX records may include transaction references, timestamps and status results. We use those details to match wallet activity, investigate mismatches and answer your privacy request accurately.

Game session records

When you open Aviator, Sea Treasure, Royal Fishing or live tables, we may record session timing, account ID, result references and connection logs. These records support account history, dispute checks and security monitoring.

Retention by record type

We keep data for the period needed for account service, legal duties, dispute handling and security checks. Some records can be removed sooner, while wallet and verification records may need longer retention.

Your request choices

You can ask to access, correct, restrict or erase eligible personal data. We review each request against account security, record-keeping duties and local law before confirming the action we can take.

Privacy questions before you join

These answers explain how the Privacy Policy works when you create an account, use wallet options, set cookie choices, or ask us to update your data. They are written for Malaysia access and focus on practical privacy steps. If your situation involves a specific payment reference or account record, contact us so we can check it directly.

We collect account details you provide, login and device records, cookie choices, wallet references and support messages. We use these records to run the account, protect access, answer requests and keep required transaction history.

Wallet records from Touch 'n Go, GrabPay, Boost dan FPX help us match deposits and withdrawals to the correct account. They also help us investigate mismatched payments, respond to disputes and meet record duties.

Yes, you can request access to eligible personal data linked to your account. We may verify your identity first, then provide the data we can share under the Privacy Policy and applicable law.

Contact us through account chat or email with the detail you want corrected. We may ask for proof before changing profile, wallet or contact data, especially where the change affects account access.

Cookies help remember your choices, maintain login sessions, measure service performance and detect suspicious access. You can manage browser settings, but blocking some cookies may affect account login or wallet functions.

You can ask us to erase eligible personal data. Some records may need to stay longer for account security, payment matching, dispute handling or legal duties, and we will explain the outcome.

Use account chat for faster matching, or email us if you cannot log in. Include your registered email and request type, but avoid sending full payment details unless our team asks.

Privacy Policy for your mybet account

Privacy help through chat and email

Data care around Aviator and FPX

Account data we collect

Cookie and device records

Wallet and payout checks

Game session records

Retention by record type

Your request choices

Privacy questions before you join

01 What personal data does mybet collect?

02 Why do you need payment-related privacy records?

03 Can I ask for a copy of my data?

04 How do I correct account data?

05 How are cookies used on mybet.buzz?

06 When can my data be erased?

07 Who should I contact about privacy?

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